Privacy policy

Ⅰ. Privacy Policy Overview

Thank you for using this website and its related services.

We respect your privacy and are committed to processing your personal information in a reasonable and transparent manner in accordance with applicable Australian privacy laws and industry standards.

By accessing or using this website (including mobile device access), you acknowledge that you have read and understood this Privacy Policy.

Ⅱ. Scope of This Policy

This Privacy Policy applies to all interactions between you and this website, including but not limited to:

• Browsing, searching, and using website content

• Placing orders, making payments, shipping, and after-sales services

• Contacting customer support or submitting inquiries

• Handling returns, refunds, exchanges, and dispute resolutions

Important Note:

• This website is intended for users aged 18 and above.

• We do not knowingly collect personal information from minors.

• If such information is discovered, we will take reasonable steps to delete or anonymize it.

Ⅲ. Types of Information We Collect

We collect personal information only when necessary for reasonable purposes, including:

• Information You Provide Directly:

  • Name

  • Phone number

  • Email address

  • Shipping and billing addresses

  • Order and transaction history

  • Payment identifiers (excluding full card numbers)

• Automatically Collected Information:

  • IP address

  • Device type, browser type, and operating system

  • Access times and browsing activity

  • Cookie and local storage preferences (with consent when required)

We do not intentionally collect sensitive personal information unrelated to the services provided.

Ⅳ. Purpose of Using Personal Information

We may use your personal information for the following purposes:

• Processing orders, payments, shipping, and after-sales support

• Sending notifications related to orders or services

• Enhancing website functionality, performance, and user experience

• Complying with applicable legal, tax, or regulatory obligations

• Preventing fraud, abuse, or other unlawful activities

Unless you have explicitly agreed, we do not use personal information for marketing purposes.

Ⅴ. Cookies and Similar Technologies

Within the limits of the law, we may use cookies and similar technologies for the following purposes:

• Maintaining basic website functions

• Remembering language, region, or display preferences

• Keeping the shopping cart and checkout process consistent

You can manage or withdraw cookie permissions via your browser settings.

Disabling non-essential cookies generally will not affect the core functionality of the website but may limit some personalized features.

For more details, please refer to the Cookie policy.

Ⅵ. Data Security Measures

We implement reasonable technical and organizational measures to reduce the risk of unauthorized access, disclosure, or misuse of personal information, including but not limited to:

• Encrypting data transmissions

• Access controls and the principle of least privilege

• Security monitoring and system maintenance

• Employee privacy and data protection training

Ⅶ. Data Sharing and Third-Party Services

When necessary to provide services, we may share limited personal information with third parties, such as:

• Payment service providers

• Logistics and delivery partners

• Technical, order management, or customer support service providers

These third parties are permitted to use personal information solely for specific purposes and are required to implement reasonable security measures.

We do not sell personal information to unrelated third parties.

Ⅷ. Cross-Border Data Processing

In certain circumstances, personal information may be stored or processed outside of Australia.

In these cases, we will take reasonable steps to ensure that the information continues to be protected in accordance with applicable privacy laws and security standards.

Ⅸ. Data Retention

We may retain information related to orders, transactions, and accounting for a reasonable period based on legal or business requirements.

When personal information is no longer needed for its original purpose, we will delete or anonymize it where feasible, unless required by law to retain it.

Ⅹ. Data Security Incidents

In the event of an incident that may affect the security of personal information, we will assess the situation and take reasonable actions to respond.

Affected parties will be notified when required by law or in other appropriate cases.

Ⅺ. Your Rights

Under applicable Australian privacy laws, you have the following rights:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• In applicable cases, request deletion or restriction of the use of your personal information

To exercise these rights, please contact us using the details provided below.

We will respond within business hours.

Ⅻ. Information About Minors

This website is not intended for individuals under the age of 18.

If personal information of a minor is found, we will take reasonable measures to properly handle it.

ⅩⅢ. Contact Information

Address: 130 CHARLES CIR, CATHERINE, AL, 36728-2900

Contact Number: +1(908) 758-6314

Email: contact@mobelira.com

Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (Australia/Sydney, AEST/AEDT)

ⅩⅣ. Policy Updates

This Privacy Policy is effective as of the date of publication.

We may update this policy at any time due to legal, operational, or technical changes.

Updates will be posted on this page or communicated to you through other reasonable means.

We recommend you periodically review this policy.