About Us

Ⅰ. Core Principles

Price Transparency:

• The price shown on the product page and at checkout is final.

• We aim to clearly present cost breakdowns to minimize any potential misunderstandings.

Practical Aesthetics: During product selection and design, we focus on appearance, functionality, and everyday usability.

Convenient Shopping Experience: Our product categories are clearly defined, and the page layout is intuitive, helping customers efficiently find the products they need.

Ⅱ. Pricing and Delivery Information

Product Pricing: The price at checkout is the confirmed price.

Shipping and Delivery:

• We partner with DHL, FedEx, and UPS to provide full tracking.

• Large furniture items are stability-tested and packed with protective materials.

Pricing and Taxes:

• All prices include Australian service tax (10%) and duties, with delivery duties paid (DDP).

• No additional fees will apply.

Estimated Delivery Times: Delivery times may vary due to logistics, weather, or other factors beyond our control.

Ⅲ. Customer Rights Information

Customers may request returns, refunds, or exchanges in accordance with platform policies and Australian consumer laws.

If issues arise with products, we will offer reasonable after-sales solutions based on the situation.

Customer support is available during working hours, with response times varying depending on the nature of the inquiry.

Ⅳ. Privacy and Data Protection

This site uses encryption technology (TLS/SSL) to secure data transmission.

The collection and use of personal information comply with the Privacy Act 1988 and Australian Privacy Principles (APPs).

Information is primarily used for order processing, customer support, and platform operations.

For further details, please refer to our Cookie policy and Privacy policy.

Ⅴ. Contact Information

Address: 130 CHARLES CIR, CATHERINE, AL, 36728-2900

Contact Number: +1(908) 758-6314

Email: contact@mobelira.com

Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (Australia/Sydney, AEST/AEDT)